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Dallas, Texas

Youth Shelters:

Promise House

  • 224 W. Page Ave., Dallas, Texas 75208

  • Phone: (214) 941-8578

  • Offers various programs.

    • Emergency Youth Shelter: Program that provides a temporary sanctuary for homeless, runaway and abandoned youth from infancy through 17 years old. The goals of the program include stabilizing crisis situations, family reunification, encouraging stable living conditions for youth and enabling youth to make personal decisions that will lead to constructive courses of action in life.

    • Transitional Living Program: The Transitional Living Program of Promise House equips homeless teens ages 16 through 24 years old with the skills and education to become independent, productive adults.

    • Wesley Inn Program: The Wesley Inn Program of Promise House guides 14- through 20-year-old homeless pregnant and parenting teen mothers to become healthy, independent and nurturing parents.


City House Emergency Shelter

  • Phone: (972) 424-4626

  • Known as “My Friend’s House” the emergency shelter provides round-the-clock care and services in partnership with Child Protective Services for kids who have been removed from their home due to abuse, neglect, abandonment or dangerous environment.


Emergency Shelters:

Austin Street Center

  • 2929 Hickory Street, Dallas, TX 75226

  • Phone: (214) 428-4242

  • Austin Street Center is an emergency, overnight shelter for men and women experiencing homelessness. Nightly availability is determined on a first-come, first-served basis from the beginning of intake until 6:00 p.m.


Dallas LIFE

  • 1100 Cadiz St., Dallas, TX 75215

  • Phone: (214) 421-1380

  • Offers a 100,000 square foot facility that is capable of housing up to 700 men, women and children per day. Men and women are on separate floors in dormitory style housing. Dallas LIFE also has 50 individual family unit rooms, which allow children to reside with their parents.


Women (and Children):

UGM Center of Hope

  • 4815 Cass Street, Dallas, Texas 75235

  • Phone: (214) 638-2988

  • UGM Center of Hope (COH) is our shelter and Discipleship Program site exclusively for single women with children—offering three meals daily while providing a library, learning center, life skill classes, a chapel and medical clinic on-site. UGM Center of Hope also has an on-site, state approved Child Development Center that cares for children from birth through kindergarten. Center of Hope has a capacity of 235. Single women with children can stay for up to 90 days.


UGM RiverPointe

  • 9823 Summerfield Circle, Dallas, Texas 75243

  • Phone: (214) 638-2988

  • UGM’s RiverPointe apartment complex serves up to 50 single women without children. Each unit, formerly a condominium, is set up to accommodate up a minimum of four single women.


River of Life Homes

  • Phone: (214) 886-3563

  • Offers both emergency shelter and transitional living programs. Emergency shelter is meant for women in life-threatening situations, for up to 3 months, average stay is 30 days. Transitional housing for up to 1 year, average stay is 6 months. Services are available to women, and their children, who have completed the emergency shelter program but need additional time to complete their life plan or job training.



UGM Calvert Place

  • 3211 Irving Blvd., Dallas, Texas 75247

  • Phone: (214) 637-6117

  • UGM’s Calvert Place Men’s Shelter serves adult homeless men age 18+, offering meals, bed, clothing, showers, health clinic and daily chapel service to as many as 335 homeless men.



Family Gateway

  • 711 S. St. Paul St., Dallas, Texas 75201

  • Phone: (214) 823-4500

  • There are 30 rooms at the Annette G. Strauss Family Gateway Center. Upon arrival, case managers provide comprehensive needs assessments to help families establish goals and regain self-sufficiency. Families are then connected to partner agencies in the community for a variety of resources.


Grace Grapevine

  • 610 Shady Brook Drive, Grapevine, Texas 76051

  • Phone: (817)488-7009

  • GRACE provides emergency assistance to more than 1,200 families per year who are faced with financial challenges due to low-income or recent emergency. Aid is given on an as-needed basis. This program provides food, clothing, toiletries, household goods, furniture, financial assistance, and information/referrals to those in need.


Food Banks:

The Wilkinson Center

  • 3402 N. Buckner Boulevard, Suite 302 Dallas, Texas 75228

  • Phone: (214) 821-6380 x220

  • Food Pantry Service hours are Monday-Thursday between 9:00 a.m. – noon, Wednesday – 1:00 p.m. to 7:00 p.m.


Crossroads Community Services

  • 1822 Young Street, Dallas, TX 75201

  • Phone: (214) 560-2511

  • Crossroads Community Services distributes food at our in-house pantry and through a network of Community Distribution Partners.



  • 1818 Corsicana Street, Dallas, Texas 75201

  • Phone: (214) 746-2785

  • Breakfast is served from 7:30-8:30AM, lunch form noon-1PM, and dinner from 6-7PM. They pass out pre-packaged snacks, hygiene products, coffee, water, and other essential items daily. 


City Square Food Pantry

  • 1610 S Malcolm X Boulevard Bldg 350 Dallas, Texas 75226

  • Phone: (214) 823-8710

  • Food pantry is open Tuesday through Friday from 9AM through 12PM and 1PM through 4PM.


Dallas Bethlehem Center

  • 4410 Leland Avenue, Dallas, Texas 75215

  • Phone: (214) 428-5171

  • Provides free breakfast.


Clinic/HIV/STD Testing:

Foremost Family Health Centers

  • 2922-B MLK Blvd., Dallas, Texas 75215

  • Phone: (214) 426-3645

  • Provides to families and individuals by offering the highest level of service and care through access to affordable and comprehensive medical, dental and behavioral health services, regardless of the ability to pay.


Quest Care Clinic

  • 9780 LBJ Freeway, Suite 124, Dallas, Texas 75243

  • Phone: (469) 317-0028

  • Operates as a free medical health clinic.


City Square Health Services

  • 2835 Al Lipscomb Way Dallas, Texas 75215

  • Phone: (214) 421-1783

  • City Square Community Health Services (CHS) serves as the “medical home” to over 2,000 patients, providing accessible preventative health care, chronic disease management and pharmacy benefits, to uninsured, low-income patients.


Agape Services

  • 4104 Junius Street, Dallas, Texas 75246

  • Phone: (972) 707-7782

  • Services include family medicine, dental services, specialty services, social services, and women’s health.   


Resource Center Dallas

  • 4012 Cedar Springs Rd., Dallas, Texas 75219

  • Phone: (214) 528-2336

  • Offers free STD and HIV testing.


Domestic Violence Shelters:

The Family Place

  • Phone: (214) 941-1991

  • The Family Place emergency shelter provides counseling and emergency relief services at our Safe Campus for women and children victims of domestic violence. Services include: Intensive counseling, Medical and dental care, Psychological evaluation, Day care, K-2 school and after-school programs for children, and Job, technical and life skills training for adults.


Genesis Women’s Shelter

  • Phone: (214) 946-4356

  • Provides shelter and services to women and children leaving a domestic violence relationship in a confidential location. The average stay is about six weeks.


Mosaic Family Services

  • Phone: (214) 823-4434

  • Mosaic House is a safe shelter for immigrant women and children who have survived domestic violence and/or human trafficking. Residents are provided culturally sensitive, structured services to help them rebuild their lives and lead them toward independence and self-sufficiency.


Hope’s Door

  • Phone: (972) 422-7233

  • Emergency shelter offers temporary housing to survivors and their children fleeing life-threatening situations. Clients living in our emergency shelter are provided with food, clothing and all the necessities of daily living along with case management, safety planning, counseling, legal advocacy, and referral to other community resources. Clients can stay in the emergency shelter for up to 90 days and the location of the shelter remains strictly confidential to ensure the safety of those living in the shelter. Children living in the shelter are enrolled in schools nearby or may attend their home school if it is safe to do so.



Family Endeavors

  • 6060 North Central Expressway, Ste. 639 Dallas, Texas 75206  

  • Phone: (214) 932-6276

  • The Veteran Services program offers Homelessness Prevention & Stabilization Services to Veterans and their families. These supportive services include outreach, case management, help in obtaining VA benefits, emergency financial assistance for rent & utilities and assistance in obtaining and coordinating other public benefits.


Substance Abuse:

Eden Outreach

  • 3110 Metropolitan Ave, Dallas, Texas 75215

  • Phone: (214) 421-5894

  • Provides rehabilitation and transformation of formerly incarcerated and homeless men and women with drug/alcohol addictions, providing a positive, drug-free, safe, and structured environment with guidance that integrates their physical, spiritual, and emotional lives while giving training that brings about character change and total restoration from addictive behaviors.


Turtle Creek Recovery Center

  • 2707 Routh Street, Dallas, Texas 75201

  • Phone: (214) 871-2483

  • The 32-bed residential program provides a safe therapeutic environment with room and board, dual diagnosis classes, recovery and relapse prevention components, counseling and case management services. The focus is on assisting clients in managing themselves in the community. The average client residential stay is about 14 days.


Homeward Bound, Inc.

  • Phone: (214) 941-3500

  • Offers many treatment options including medically supervised detox, men’s residential program, women’s residential program, psychiatric crisis unit, HIV program, specialized female intensive residential, outpatient, and recovery services.


Soul’s Harbor

  • 13134 Nile Drive, Dallas, Texas 75253

  • Phone: (972) 286-1940

  • Soul’s Harbor is a recovery home where men can learn tools to fight their addiction issues, or life affecting issues and live in a clean, sober and functional environment each day.

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